1. Introduction
QRSync Pro ("we", "us", or "our") operates the QRSync infrastructure platform. This Privacy Policy describes how we collect, use, and share information in connection with your use of our websites, services, and redirection engine. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
2.1. Account Information
When you register for an account, we collect your email address, name, and password. For paid subscriptions, our third-party payment processor (Stripe) collects billing information, including credit card details and billing address. We do not store full credit card numbers on our servers.
2.2. Campaign and Asset Data
We collect information you provide about your QR code campaigns, including campaign names, target URLs, custom domain configurations, and visual design preferences.
2.3. Redirection Analytics (Zero-Party Data)
When an end-user scans a QR code generated by our platform, our redirection engine captures technical data required to provide analytics to you. This includes anonymized IP addresses, device type (mobile/desktop/tablet), browser family, operating system, and approximate geographical location (based on IP lookup). This data is processed at our edge network and provided exclusively to you as the campaign owner.
3. How We Use Information
We use the collected information for the following purposes:
- To provide, maintain, and optimize our QR redirection service.
- To generate real-time analytics reports for your campaigns.
- To process payments and manage your subscription tiers.
- To send technical notices, updates, and administrative messages.
- To investigate and prevent fraudulent scans or misuse of our infrastructure.
- To improve our global edge network performance and latency.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information or your campaign's scan data to third parties. We share information only in the following limited circumstances:
- Service Providers: With vendors who perform services on our behalf (e.g., Stripe for payments, SendGrid for emails, and cloud infrastructure providers).
- Compliance with Laws: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, sale of assets, or acquisition of all or a portion of our business.
5. Data Retention
We retain your account and campaign data for as long as your account is active or as needed to provide you with the services. If you delete a QR code or your account, the associated data is permanently removed from our active production databases within 30 days, subject to legal retention requirements.
6. Security Measures
QRSync Pro implements industry-standard security measures to protect your data. All redirections and administrative traffic are encrypted in transit using TLS 1.3. We utilize multi-region redundancy to ensure data availability and integrity across our global network.
7. Your Privacy Rights
Depending on your location, you may have rights under the GDPR, CCPA, or similar privacy laws. These include the right to access, correct, or delete your personal data, as well as the right to object to or restrict certain processing activities. To exercise these rights, please contact us at [email protected].
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or service infrastructure. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top.